Lutendo Mabogo and this is my story

My name is Lutendo and when I was looking for an opportunity to enhance myself, learn computer skills and also get mentorship in entrepreneurship, I came across Africa Tikkun. I was tired of trying to apply for jobs and always facing rejection. Finding out that Afrika Tikkun offered work readiness programmes was a blessing to me.

Getting into the programme from just my first week the experience was awesome and was not even close to what I had expected.

There were activities that I had to do both as an individual and as a group like the first activity we did which was a business simulation. The simulation was fun and very informative. Since I do and complete most of the things my own, having to complete a task with others made me see that I am also a good team player. 

The most important thing that I learned which I will take with me and apply in my social life and work environment is people skills. I learned that communication, empathy, connection, patience and sense of humour are soft skills that are very important.

I also learned how to build my confidence and how to write a CV that can land me in a job. I have learned so much including how to conduct myself in an interview since I’ve been struggling to get a job. I am now confident that if I get an interview I’ll definitely nail it.

I learned the techniques required to be a good sales representative, how to close a sale and that sales is not just about selling a product but it’s more of offering a solution to a customer’s​ needs.

Lastly I learned about how to become a good customer service specialist and deliver the most outstanding service to my customers and leave them with service that they never expected.

I really have a lot more that I have learned and definitely will take with me and apply in my daily life.  My confidence has definitely improved and I’m glad to have been part of the programme.
 

Afrika Tikkun Services logo.
Scroll to Top